Panasonic splits are common in apartments. Marketing features (nanoe and similar) do not replace a wet pan clean. We service the refrigeration and hygiene parts. Indoor plastic is decent; outdoor inverters still die on dirty coils and bad power.
We are an independent AC service company, not an authorised service centre of Panasonic. Warranty work that must go through the brand should go through the brand. We repair and service the machine as an independent technician.
Faults we actually see
Indoor smell despite ‘purify’ modes
Outdoor inverter
Drain
Error codes (starting point)
H11 / indoor-outdoor on some
Communication.
H14 / indoor sensor
Check thermistor.
H97 / outdoor on some
Outdoor protection — diagnose.
A purify button is not a mould treatment. Open the coil.
We are an independent AC service company and not an authorised Panasonic service centre. For in-warranty repairs, contact the brand first.